For healthcare professionals | IPTAAS
A NSW Government website
IPTAAS
Isolated Patients Travel and Accommodation Assistance Scheme
1800 IPTAAS
(1800 478 227)

For healthcare professionals

To be eligible for IPTAAS a patient must be receiving treatment at their nearest health service.

Who can refer patients for treatment?

The general practitioner is usually the source of a referral, and they should tell you if the service they are referring you to is the nearest available service.

A patient can also be referred by a dental practitioner, medical practitioner, midwife, optometrist, or a visiting medical officer.

Patients attending the nearest eligible health service

Patients can apply for financial support from IPTAAS if they are attending their nearest eligible health service from their place of residence.

Exemptions may be applied if the referring health professional certifies that it is necessary for the patient to travel to a more distant medical practitioner or health service.

Air travel approval process

If a patient is required to travel by air, an air approval code is required before the patient flies. To get an air approval code the patients referring health professional, medical practitioner, health service or authorised representative must contact IPTAAS. If the patient did not get an air approval code the patients travel will be reimbursed at the private vehicle rate.

You can find the list of approved reasons for air travel by going to air approval criteria.


Healthcare professionals resources

Principles for assessment of IPTAAS claims
What forms do you need to complete?
A list of eligible IPTAAS services: Allied health clinics, High foot risk clinics, Oral health clinics
Factsheet for healthcare professionals and healthcare workers
Factsheet for NSW Health Dental Services staff
Factsheet for non-commercial clinical trials